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Experiencing an Active Threat?

Compass Incident Response provides immediate containment guidance, forensic investigation, and recovery coordination. Any organization can engage it, whether or not Compass runs your security.

Detection Without Dead Ends

Every Validated Threat Should Lead to Action

Compass carries each credible threat through containment, remediation, and the fixes that keep the same weakness from coming back.
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247days average time to identify and contain a breach: 183 days to identify it and 64 more to contain it. IBM

average time to identify and contain a breach: 183 days to identify it and 64 more to contain it. IBM

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$1.33M additional average cost when a breach takes longer than 200 days to contain..IBM

additional average cost when a breach takes longer than 200 days to contain..IBM

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48% of breaches involved a third party in 2026, up 60% from the previous report.Verizon

of breaches involved a third party in 2026, up 60% from the previous report.Verizon


Match security to your risk

The Apex Security Platform

Every tier shares one platform, one security operations center, and one closed-loop delivery model, so you move between tiers as your risk changes without replacing your security foundation.
00Included with Managed IT

Essentials

For businesses that need a managed security foundation for everyday IT.

Your security foundation

  • Endpoint, email, web & identity protection
  • Patch management
  • Security awareness & phishing training
  • Backup monitoring & security telemetry
  • Multifactor authentication (MFA)
  • AI-assisted alert triage & escalation
More on fit

Organizations that need a managed security baseline for everyday IT operations. Dedicated 24/7 managed detection and response begins with Core Defense.

Explore Managed IT
01Add to Managed IT

Core Defense

Choose Core Defense when you need 24/7 monitoring, human-validated alerts, threat hunting, guided containment, and leadership reporting without building an internal security operations team.

Everything in Essentials, plus

  • 24/7 endpoint monitoring & detection
  • AI triage with analyst validation
  • Proactive threat hunting
  • 15-minute response target
  • Containment & remediation guidance
  • Monthly leadership reporting
More on fit

Teams that need eyes on their environment around the clock, with validated threats and response guidance, without building an internal security operations center.

Explore Core Defense
02Add to Managed IT

Complete Security

Choose Complete Security when an incident could trigger an audit, insurance claim, legal review, contractual obligation, or board investigation. It adds broader visibility, deeper investigation, human-led response, and defensible findings.

Everything in Core Defense, plus

  • 24/7 extended detection & response across endpoint, network & cloud
  • Identity threat detection & response, plus dark web monitoring
  • Dedicated analyst investigation & ownership
  • Advanced threat hunting & detection tuning
  • 10-minute acknowledgment target
  • Root-cause findings & executive reporting
  • Reduced Incident Response rate
More on fit

Regulated, high-value, or high-exposure environments that need deeper investigation, dedicated analyst ownership, and human-led response.

Explore Complete Security
Custom scope

Enterprise

Choose Enterprise when scale, complexity, or an existing internal security team requires named analysts, custom workflows, tailored reporting, and faster response commitments.

Custom scope built on Complete Security

  • 5-minute alert acknowledgment target
  • 15-minute incident confirmation target
  • 1-hour P1 containment target
  • Named analyst team
  • 1,100+ proprietary detection rules
  • Weekly threat hunting
  • Board-level reporting
More on fit

Built for environments with 1,500+ seats, including those with an in-house SOC.

Explore Enterprise

Connected IT + Security

From Threat Detection to Security Direction

A complete managed cybersecurity program covers four functions, and most providers deliver only some of them.

Compass delivers all four. The Apex Security Platform covers detection, validation, and response. vCISO & Security Advisory and Compliance & Risk Management provide direction.

  1. 01

    Detection

    Continuous collection and analysis of telemetry across endpoints, identities, network, and cloud, so suspicious behavior surfaces quickly rather than after damage.

  2. 02

    Validation

    Human analysts confirm which alerts represent real threats before anything reaches your team, which is what separates a security partner from a louder alarm.

  3. 03

    Response

    Containment and remediation on the affected systems, not an email describing what you should go do.

  4. 04

    Direction

    Executive advisory, governance, and compliance alignment, so security investment follows a plan rather than the latest headline.


CHOOSING THE RIGHT TIER

Scale Security Without Starting Over

The Apex Security Platform keeps the same underlying foundation across every tier, giving organizations a clear path to adjust coverage as risk, compliance, and complexity evolve.
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Included in Managed IT

Essentials

Endpoint, email, web, and identity protection and monitoring. Patch and vulnerability management, backup monitoring, security telemetry, AI-assisted alert triage, MFA deployment, and a defined escalation path.

Best fit // The responsible managed IT baseline

apex-security-bg-core

TIER 01

Core Defense

24x7 monitoring, AI-triaged detection with analyst validation, a 15-minute response target, visibility across endpoint, identity, network, and cloud, monthly reporting, and documented escalation for clear response ownership.

Best fit // Active monitoring and clearer risk visibility

apex-security-bg-complete

TIER 02

Complete Security

Everything in Core Defense, plus dedicated analyst support, human-led investigation and threat hunting, a 10-minute acknowledgment target, containment and remediation, root-cause findings, and executive reporting.

Best fit // Regulated, higher-risk, or leadership-sensitive environments

apex-security-bg-enterprise

Custom-scoped

Enterprise

5-minute alert acknowledgment, 15-minute incident confirmation, a 1-hour containment target for priority-one breaches, a named analyst team, more than 1,100 proprietary detection rules, weekly threat hunting, and board-level reporting.

Best fit // Large or complex environments, typically with in-house security operations

Essentials is the floor, not a product to outgrow. Complete Security builds on Core Defense.

A well-run organization with a standard risk profile and a capable IT foundation belongs on Core Defense, and that is the right answer rather than a starter answer. Organizations that are regulated, carry high liability, or get targeted frequently choose Complete Security because when an incident triggers an audit, an insurance claim, or a board review, a summary email is not evidence. Organizations running large seat counts or an in-house security operations center should choose Enterprise.

MSP vs. MSSP

What Is the Difference Between an MSP and an MSSP?

The gap between them is where incidents become breaches. The MSSP detects something and hands it to the MSP. The MSP waits on the cloud consultant. The attacker uses the time.

Compass operates as both. The same organization runs your IT environment and your detection, investigation, and response. When the Compass security operations center finds a threat, it already has administrative control of the endpoints, identities, network, and cloud it needs to contain it. No ticket over a wall. Speed of containment is the largest controllable driver of breach cost, and handoffs are what spend it.


Clear Ownership at Every Step

Security depends on what happens between detection and resolution. Compare how responsibilities connect when IT and security are delivered separately and when Compass coordinates both.
What Needs to Happen IT Provider Security Provider CompassMSPConnected Accountability
01Know the Environment Documents the systems it manages Reviews connected security data Context Behind Every Alert Managed IT
02Build In Protection Deploys and maintains IT controls Configures security tools within scope Security Connected to IT Explore Our Solutions
03Validate the Threat Provides system access and technical context Monitors and investigates within scope Human-Validated Threats Core Defense
04Coordinate the Response Handles recovery and operational fixes Contains threats within its authority A Coordinated Path to Recovery Detection & Response
05Strengthen the Program Updates systems and configurations Recommends security improvements Findings That Drive Action vCISO Advisory

Illustrative responsibilities vary by provider and agreement. Compass delivery depends on selected services, integrations, and authorized access; advisory and incident response may require separate scope.

Our closed-loop delivery model turns these connected responsibilities into a continuous cycle of improvement.

Built to Make Tech Work for You

Compass is the alternative to bloated, impersonal IT providers, built to deliver real impact, not red tape.

We act as a true partner, not just a vendor, clearing the path so you can focus on what matters most. At Compass, good relationships drive great outcomes. When you invest in us, we invest in you, building lasting partnerships and meaningful connections that truly matter.
Understand, Build, Operate, Respond, and Strengthen form a continuous cycle. 01 // UNDERSTAND We design + deploy the environment; security is engineered in from day 0. 02 // BUILD We run and support it daily, so we know what normal looks like. 03 // OPERATE We watch it 24x7, with AI triage surfacing the activity worth review. 04 // RESPOND We validate, contain + remediate with analysts who know your systems. 05 // STRENGTHEN Every incident and review feeds back into a stronger, secured baseline.

Closed-loop delivery

Why the Closed Loop Makes You More Secure

Compass clients get more secure with every service they consolidate.

Here is the uncomfortable truth about most security incidents. The detection was fine. The response died in a handoff.

Compass eliminates the seam by design. Because Compass controls and manages the systems it defends, detection, containment, and remediation happen inside one team, in one motion. This is also why Compass clients get more secure with every service they consolidate. Security-only coverage means Compass can see and stop threats. Security plus managed IT means Compass also patches, hardens, and permanently fixes what the investigation finds. Add cloud and infrastructure, and the loop closes around your entire attack surface.

CompassMSP closed-loop cybersecurity delivery model

On Demand, Always Ready

Experiencing a Cybersecurity Incident?

When an incident escalates beyond the monitoring scope, Compass Incident Response takes over.

When an incident escalates beyond the monitoring scope, Compass Incident Response takes over.  Any organization can engage us, whether or not Compass runs your security. Clients on Complete Security and above receive priority engagement at preferred terms.

  • Active incident support and containment guidance

  • Forensic investigation and attack reconstruction

  • Recovery coordination across systems and teams

  • Post-incident recommendations that harden what failed

SECURE AI MATURITY MODEL

Make AI Safe To Scale

Start with a clear picture of where AI is already being used and what needs attention first.

AI is already inside most businesses, whether it has been formally approved or not. Secure AI helps you identify current use, reduce exposure, and build the controls needed to move forward with confidence.
  1. 01 MAP AI Readiness Map

    See Where AI Risk Already Exists

    Where are we exposed today?

    Get a clear view of current AI use, shadow AI, data exposure, Microsoft 365 and Copilot readiness, identity gaps, audit logging, and policy gaps before adoption expands.

  2. 02 STABILIZE AI SAFE START

    Create A Safe Path Forward

    Can we use AI safely at all?

    Address priority gaps, set acceptable use rules, define pilot guardrails, document known risk, and get a safe-to-proceed recommendation in 2 to 3 weeks.

  3. 03 GOVERN AI Governance Buildout

    Prove Responsible AI Use

    Can we prove AI is being used responsibly?

    Build formal ownership, approval workflows, data handling rules, compliance alignment, reporting structure, and governance that leaders can defend.

  4. 01 OPERATE AI OPERATIONS

    Keep AI Controlled As It Grows

    How do we keep AI controlled as adoption grows?

    Use recurring reviews, risk reporting, policy updates, control tuning, and automation oversight to keep AI visible, useful, and accountable.

Talk to a vCISO About Your Cybersecurity Strategy

Don’t wait for a breach to see the gaps. A Compass vCISO will map your risks, prioritize action, and give you a roadmap that strengthens defenses without wasting budget.
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40+ Years Guidance shaped by decades of real-world operational experience.

Guidance shaped by decades of real-world operational experience.

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97% Client satisfaction driven by consistent delivery and accountability.

Client satisfaction driven by consistent delivery and accountability.

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15 Min Average response time when issues require expert attention.

Average response time when issues require expert attention.


COST OF INACTION

Why Should You Care About Cybersecurity?

The cost of inaction is measurable. The advantage of getting it right is, too.

Cybersecurity has shifted from an IT concern to a core driver of business performance, risk exposure, and long-term resilience. Cybercrime is projected to reach $10.5 trillion annually, making it one of the largest economic forces in the world, while more than half of small and mid-sized businesses face active threats and many fail to recover after a breach. At the same time, targeted attacks against industries like finance, legal, and healthcare continue to accelerate, increasing both frequency and impact. The gap between proactive protection and reactive recovery is no longer theoretical. It shows up in cost, downtime, and business continuity every day.
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60% SMBs that go out of business within six months of a cyberattack.Cybercrime M.

SMBs that go out of business within six months of a cyberattack.Cybercrime M.

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238% Targeted Financial and professional services saw a massive increase in targeted attacks. IBM

Financial and professional services saw a massive increase in targeted attacks. IBM

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67% Surged Healthcare and insurance sectors experienced a sharp rise in security incidents. CISA

Healthcare and insurance sectors experienced a sharp rise in security incidents. CISA

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$830K Saved Rapid detection avoids the excessive breach costs associated with slow response. IBM

Rapid detection avoids the excessive breach costs associated with slow response. IBM


CLIENT SUCCESS STORY

From Risk to Resilience.
Real Clients. Real Results.

Cyber threats grow. Budgets and teams do not. In this customer story, three leaders explain how CompassMSP delivered protection, responsiveness, and a smarter roadmap so operations never skip a beat. Brittany Isherwood of Burke Aerospace, Elizabeth Chimpoulis of Chimpoulis & Hunter, and Bob Tarantino of New Jersey Precision Technologies describe a seamless onboarding experience, clear guidance on what to prioritize, and support that scales with the business.



Cybersecurity risk and cost calculator
CYBERSECURITY CALCULATOR

What Could a Data Breach Cost Your Business?

Nearly half of all cyber breaches target companies with fewer than 1,000 employees. Use our Cybersecurity Calculator to estimate the potential financial impact of a ransomware attack on your business. In just a few clicks, you’ll get a dollar estimate you can use to inform your IT and cybersecurity budget.

FEATURED RESOURCES

Make Your Next Security Decision With Confidence

Stay sharp. Stay secure.

Explore practical guidance on emerging threats, incident readiness, and cybersecurity investments to help protect your business and prioritize what matters most.
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FIPS 140-3 + CMMC: The On-Premises Guide for Defense Manufacturers

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FIPS 140-3 + CMMC: The On-Premises Guide for Defense Manufacturers

Download the FIPS 140-3 + CMMC guide for defense manufacturers. Learn about WatchGuard Firebox requirements, CUI enclave design, and NIST 800-171 scoping.

FAQs

Questions About Managed Cybersecurity Services

Explore answers to common questions about security coverage, incident response, compliance, and choosing the right protection for your business.

What Do Managed Cybersecurity Services Include?

CompassMSP’s managed cybersecurity services combine continuous monitoring, threat detection, human analyst validation, and response capabilities, with coverage determined by your engagement. Core Defense and Complete Security provide different depths of detection, investigation, and response through the Apex Security Platform. Managed IT, Compliance & Risk Management, and vCISO advisory add operational support, compliance guidance, and executive leadership where needed. Your scope defines which services, responsibilities, and response commitments are included.

What Is the Difference Between an MSP and an MSSP?

 An MSP, or managed service provider, manages IT operations, including uptime, support, infrastructure, and user productivity. An MSSP, or managed security service provider, focuses on security monitoring and management, with investigation and response capabilities varying by provider. CompassMSP connects managed IT operations with security detection, investigation, and response. When Compass manages both, security findings can move directly into containment, patching, and remediation through the teams responsible for your environment. Your engagement establishes who owns each action. 

What Is the Apex Security Platform?

 The Apex Security Platform is CompassMSP’s tiered detection and response model. Essentials provides the security baseline included with Compass Managed IT. Core Defense adds continuous monitoring, AI-assisted triage, human analyst validation, and scoped containment. Complete Security adds dedicated analyst support, deeper investigation, continuous forensics, threat hunting, and executive reporting. Enterprise addresses more complex environments with a tailored operating model. The tiers share a security foundation, while investigation depth, reporting, and response commitments reflect your selected coverage. 

How Do I Choose the Right Level of Security for My Business?

 Choose the level of protection your business risk requires. Consider the sensitivity of your data, operational dependencies, regulatory obligations, internal resources, and potential impact of an incident. Core Defense suits organizations that need continuous detection, analyst validation, and scoped response. Complete Security supports environments that require deeper investigation and forensic evidence, while Enterprise addresses greater scale or complexity. The NIST Cybersecurity Framework provides a useful structure for identifying priorities. Compass helps connect those priorities with appropriate coverage and compliance requirements. 

What Does a 24/7 Security Operations Center Do?

A security operations center, or SOC, monitors security activity across connected endpoints, identities, networks, and cloud services. Analysts investigate suspicious behavior, distinguish real threats from false positives, and initiate response actions within their authority. The Compass security operations center is staffed around the clock by analysts based entirely in the United States, so detection and response do not wait for business hours and never leave the country. Compass’s 24/7 managed detection and response gives your organization ongoing oversight beyond business hours. Effective SOC operations also connect detection with preparation, containment, recovery, and improvement, consistent with NIST’s incident response guidance. 

Do I Need Managed Cybersecurity if I Already Have Managed IT?

 Possibly. Compass Managed IT includes an Essentials security baseline covering foundational protections and operational controls. Dedicated managed cybersecurity adds security analysis, investigation, reporting, and response capabilities beyond that baseline. Whether you need additional coverage depends on your data, contractual obligations, regulatory exposure, and the business impact of downtime. Comparing your existing scope with Core Defense helps identify who reviews threats, when analysts are available, and what happens when an incident requires action. 

What is Continuous Threat Exposure Management, and How Does it Strengthen Cybersecurity?

Continuous threat exposure management (CTEM) is a recurring process for identifying and reducing the weaknesses attackers could exploit. IBM’s explanation of CTEM describes five stages: scoping, discovery, prioritization, validation, and mobilization. The process considers software vulnerabilities, exposed accounts, configuration errors, and other conditions that could put the business at risk.

CompassMSP’s closed-loop model connects security investigation, advisory, and IT remediation so findings have a path to corrective action. The team evaluates business impact, coordinates the appropriate fix, and verifies the result. Assessments and testing support that process according to the scope of your engagement.

Explore the five CTEM stages and how CompassMSP connects findings to action.

Can I Buy Cybersecurity Without Buying Compass Managed IT?

 Yes. Core Defense, Complete Security, and Enterprise can be scoped as security-only engagements alongside your existing IT team or provider. Compass evaluates supported integrations, available telemetry, and the access needed to monitor and respond in your environment. In a security-only engagement, remediation responsibilities are coordinated with your operating teams. When Compass also provides managed IT, those responsibilities can sit within the same organization. Essentials remains the baseline included with Managed IT rather than a standalone security service. 

How Does CompassMSP Handle Incident Response?

 Compass helps organizations validate threats, contain affected systems, investigate what happened, coordinate recovery, and identify improvements after an incident. Support can involve your internal IT team, legal counsel, cyber insurer, and other response partners. Existing clients and organizations new to Compass can request assistance. Compass’s incident response information explains that incident response is billed separately, with reduced hourly rates available to eligible cybersecurity clients. This work connects immediate response with longer-term improvements, as described in NIST’s incident response recommendations. 

Which Compliance Frameworks Does CompassMSP Support?

 CompassMSP’s Compliance & Risk Management practice supports organizations working toward requirements associated with HIPAA, HITRUST, PCI DSS, SOC 2, GDPR, CMMC, NIST CSF, FINRA, and NYDFS Part 500. Depending on your needs, an engagement can include readiness assessments, control mapping, gap remediation, documentation, and audit support. These programs serve different purposes: the NIST Cybersecurity Framework, for example, helps organizations manage cybersecurity risk. Compass helps identify applicable requirements and prepare supporting evidence; services alone do not confer certification or guarantee an audit outcome. 

What Is a vCISO and Do I Need One?

 A vCISO, or virtual chief information security officer, provides executive-level security leadership on a fractional basis. Responsibilities can include strategy, risk prioritization, governance, investment planning, and board reporting. A vCISO is useful when security decisions lack a clear owner, spending is difficult to connect with risk reduction, or leadership needs a defensible plan. The role can also help address customer, insurer, or regulatory expectations for documented security oversight without requiring a full-time executive hire. 

How Does CompassMSP Secure AI Use in My Organization?

 Compass helps organizations identify AI use, assess data exposure, establish approved-use policies, and implement appropriate access controls, monitoring, and reporting. Technical protections depend on the AI applications, integrations, and service scope involved. The Compass Shadow AI Playbook explains practical steps for governing AI adoption. These activities also address themes covered by the NIST AI Risk Management Framework, which helps organizations identify and manage AI-related risks throughout the technology’s lifecycle. 

Will CompassMSP Work With Our Existing Security Tools?

 Yes, subject to compatibility, licensing, and access requirements. Compass evaluates your endpoint, identity, cloud, and other security tools to determine which data sources can support monitoring and investigation. The goal is to connect useful signals with analyst oversight and clear response responsibilities. Where replacing or consolidating tools would improve coverage or reduce unnecessary cost, Compass explains the trade-offs. vCISO & Security Advisory can help align those decisions with your broader security strategy. 

How Quickly Can Compass Begin Protecting Our Environment?

 Deployment timing depends on your environment, selected services, existing tools, and readiness to provide access. Onboarding includes connecting data sources, deploying required components, validating visibility, and establishing escalation and response procedures. Detection tuning and documentation continue as Compass learns your environment. Your onboarding plan should identify when each capability becomes active and who handles incidents during the transition. Discuss your deployment needs with Compass to establish a realistic schedule and clearly defined coverage from the outset. 


Let’s Talk About Your Cybersecurity Strategy.

Compass is a right-sized technology partner built for businesses that refuse to settle. We protect what matters, simplify the complex, and help you grow with confidence.

Ready to secure your future? Here is what happens next:

  • Discovery
    We schedule a brief call to understand your pain points.

  • Assessment
    We review your current infrastructure and security posture.

  • Roadmap
    We present a right-sized plan to modernize and secure your business.
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