Go Back Up
A dim office corridor with a worn yellow door and an acid-green door glowing across the floor.

Choose wisely.

Pick a door to enter. This experience is silent.

40+ combined business heritage

combined business heritage

350+ technical experts

technical experts

25+ U.S. locations

U.S. locations

24/7 monitoring and response

monitoring and response

100% in-house SOC

in-house SOC

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WELCOME TO THE GOOD PART

Put Technology Back In The Background.

Compass keeps the systems behind your business connected, supported, protected, and moving forward so your team spends less time managing technology and more time using it.

WHAT COMPASS TAKES ON

One Team Keeps The Work Connected

The Compass Command Center gives support, security, cloud, communications, and advisory teams shared context about your environment, priorities, and risk. Closed-Loop Delivery carries that context from daily operations into response, improvement, and planning.

RUNNING IN THE BACKGROUND

Your IT + Security Teams Should Work Together

When a security finding requires a patch, an access change, or a network update, progress depends on the teams responsible for those systems. Your business needs a clear owner, a coordinated response, and follow-through on the work.

Compass connects managed IT and cybersecurity through a closed-loop delivery model. Shared documentation, defined responsibilities, and coordinated escalation help turn findings into action, with what we learn feeding back into your security priorities and technology roadmap.

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31% of breaches analyzed in the 2026 report involved a third party, up 60% from the prior report.
Verizon 2026 DBIR

of breaches analyzed in the 2026 report involved a third party, up 60% from the prior report.
Verizon 2026 DBIR

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$1.33M higher average breach costs when identification and containment took over 200 days versus under 200 days.
IBM Cost of a Data Breach Report 2026

higher average breach costs when identification and containment took over 200 days versus under 200 days.
IBM Cost of a Data Breach Report 2026

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80% fewer outages at Telescope Health following IT infrastructure improvements and dedicated support from CompassMSP.
Telescope Health Case Study

fewer outages at Telescope Health following IT infrastructure improvements and dedicated support from CompassMSP.
Telescope Health Case Study


The Compass Customer Experience

Your Success Stays at the Center

Your priorities set the direction. We keep the people, planning, communication, and follow-through moving around them.

Your Business at the Center ACCOUNT TEAM vCIO + TAM ONBOARDING + SUPPORT

Structured onboarding by phase

Start with everyone on the same page.

Your onboarding team establishes the environment, priorities, responsibilities, and working rhythm behind the relationship so your team knows what is happening and who owns what from the start.

See how onboarding takes shape
Phase 01
Understand your environment, business priorities, technology needs, and responsibilities.
Phase 02
Transition services, organize documentation, establish support workflows, and validate the foundation.
Phase 03
Set priorities, establish reporting, and connect what we learned to your technology roadmap.
Explore Fully Managed IT

A living 12–24 month technology plan

Know where your technology is headed.

Your vCIO connects technology gaps, lifecycle needs, business priorities, budgets, and Secure AI opportunities into a roadmap that evolves as your business changes.

See what shapes your roadmap
Business Priorities
Growth plans, operational needs, workforce changes, and upcoming initiatives.
Technology Needs
Lifecycle requirements, recurring issues, technical gaps, and modernization opportunities.
Budget Planning
Expected investments, project timing, renewals, and future technology decisions.
Secure AI
AI opportunities, data access, governance, security, and readiness for responsible adoption.
Explore IT Modernization

vCIO + TAM + service desk + account management

A whole team is invested in your success.

Your vCIO, Technical Account Manager, service desk, and account team share context around your environment, priorities, and goals so day-to-day support stays connected to the bigger picture.

Meet the teams behind your experience
Service Desk
Supports your people, resolves day-to-day issues, and surfaces patterns that need broader attention.
Technical Account Manager
Connects technical health, recurring issues, and operational priorities to the work that needs to happen next.
vCIO
Connects business goals to technology strategy, roadmap priorities, budgets, and future investment.
Account Management
Keeps communication, priorities, ownership, and follow-through visible across the relationship.
Talk to Compass About Your IT Team

QBRs + advisory boards + workshops + networking

Stay connected to what matters next.

The relationship continues well beyond support tickets. Quarterly reviews keep your plan moving, while Customer Advisory Boards, peer workshops, technology briefings, and networking create more ways to learn, contribute, and stay connected to Compass.

See how the relationship keeps evolving
Quarterly Business Reviews
Review performance, roadmap priorities, upcoming decisions, and progress against the plan.
Customer Advisory Boards
Share industry priorities and provide input that helps shape future Compass services and capabilities.
Peer Workshops + Technology Briefings
Explore practical technology questions, emerging capabilities, and new approaches with Compass experts and other customers.
Customer Networking
Build relationships and exchange ideas with business and technology leaders facing similar challenges.
Ask About the Compass Customer Experience

Shape fully managed or co-managed IT around your team. Essentials security is included, with additional cybersecurity and advisory capabilities available as your needs grow. Projects are scoped and billed separately.

Explore Secure AI & AI Enablement

How we work

Your Team Does Less Managing

Compass Command Center is the operating model that connects your service teams through shared knowledge of your environment, business priorities, and risks. That context helps guide daily support, security response, and the improvements planned next.
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01

Start With a Clear IT Plan

Your technology plan should reflect how your business works and where it needs to go.

CompassMSP documents your systems, dependencies, existing tools, and business requirements. Together, we define priorities, assign responsibilities, and build an onboarding plan so your team knows what happens next and who owns each step.

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02

Keep Your Business Running

Get managed IT support that fits your team and keeps daily operations moving.

Whether Compass manages your IT or supports your internal staff, documented processes guide support, monitoring, maintenance, and escalation. Your operating plan defines coverage and ownership, giving your team a clear path from reporting an issue to resolving it.

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03

Turn Findings Into Improvements

Use what happens in your environment to strengthen security and improve IT performance.

Security findings and recurring IT issues guide patching, access controls, configuration changes, and your technology roadmap. Compass prioritizes improvements by business impact and reviews progress with your team, connecting detection and response to ongoing risk reduction.


YOUR VERSION OF BETTER

See What Better IT Makes Possible

Explore how organizations have improved reliability, supported growth, and redirected resources through their work with CompassMSP.
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HEALTHCARE CLIENT STORY

80% Fewer Outages

Telescope Health strengthened IT reliability to support patient care.

Infrastructure improvements and a dedicated CompassMSP support team helped Telescope Health reduce system outages by 80%. A more dependable technology environment helps staff stay focused on delivering care.

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MANUFACTURING CLIENT STORY

0 Disruptions During Transition

Burke Aerospace completed its IT transition with zero manufacturing-floor disruptions.

CompassMSP helped Burke Aerospace transition its IT environment while keeping manufacturing operations running. The engagement supported stronger infrastructure and CMMC readiness, connecting technology improvements to the demands of aerospace manufacturing.

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NONPROFIT CLIENT STORY

40% Lower IT Costs

Jacksonville Humane Society freed up resources to support its mission.

Working with CompassMSP helped Jacksonville Humane Society reduce IT expenses by 40%. Those savings created more room in the budget for animal care and community programs, helping technology spending serve the organization’s priorities.

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ACCOUNTING CLIENT STORY

Stronger IT Through Tax Season

A CPA firm transitioned to CompassMSP without disrupting its busiest season.

After outgrowing its previous provider, the firm needed more dependable support and stronger protection for sensitive financial data. CompassMSP introduced proactive monitoring, endpoint security, backup planning, and regular strategy discussions to support daily operations and future needs.

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CYBERSECURITY CLIENT STORY

Security That Keeps Pace With Growth

A growing metals manufacturer gained clearer visibility across business systems and production environments.

Expansion through acquisitions had created security gaps across thousands of assets. CompassMSP helped inventory systems, strengthen monitoring, and introduce continuous forensic investigation so the team could understand incidents and prioritize security improvements across locations.


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MANAGED IT SERVICES

Strategic Managed IT Support Your Business Deserves

Move beyond reactive troubleshooting with a strategic partner that ensures your technology is an asset, not a bottleneck.

Technology should move your business forward, not hold it back. Whether you are scaling a single location or managing a distributed enterprise, we provide the discipline and oversight required to keep you secure, connected, and ready for what’s next.

  • Strategic guidance that aligns technology to your goals
  • Integrated solutions that keep systems secure and connected
  • Proactive support that ensures progress never slows

Less Stress, More IT Progress.

Start a conversation with strategic experts who guide progress with purpose.
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40+ Years Guidance shaped by decades of expertise.

Guidance shaped by decades of expertise.

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97% Client satisfaction built on consistent results.

Client satisfaction built on consistent results.

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15 Min Average response time with expert care.

Average response time with expert care.


PROOF OVER PROMISES

Don’t Just Take Our Word for It

The difference shows up in the details and in the way our clients experience working with us every day.

Anyone can talk about service. We’d rather show you what it looks like in practice. From proactive strategy to fast, reliable support, our clients trust us to keep things running, secure, and moving forward. No scripts. No handoffs. Just a team that shows up and follows through.

“I would recommend CompassMSP to any company. You don't need to shop around. They are the best of the best. The overall professionalism and responsiveness of the CompassMSP team made us feel important.”
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Brittany Isherwood
President, Burke Aerospace

“Richard Mendoza has been an outstanding vCISO partner—proactive, strategic, and always thinking a few steps ahead while still addressing immediate needs. He brings a great balance of big-picture planning and practical execution. The broader CompassMSP team is just as impressive. They’re responsive, detail-oriented, and consistently deliver excellent support. Their reliability and service mindset make a real difference day to day.”
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Shawn Kaufman
Director of Legal and Security Ops, MotionPoint

"Over the years, Compass has been instrumental in driving other initiatives such as network redudancy to protect against failures, a fiber optic loop around a 20 acre campus that includes 5 network hubs, wifi heat mapping, remote VPN setups for off campus network access and new building construction consulting for Master Planning projects."
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Bob Beckham
COO, Franke Tobey Jones

“CompassMSP goes above and beyond to assist our company. After Hurricane Irma, technicians were on-site within two hours of our employees returning to work to ensure our systems were operational and assist with the temporary relocation of employees. Thank you CompassMSP!”
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Veronica McGrane
CFO, ANSA McAL Trading Inc

“We started working with CompassMSP over 10 years ago, and they have done a great job for us. They have the skills, experience and responsiveness to handle all our IT needs. We trust CompassMSP to make recommendations and implement the technology we need to keep our business running smoothly.”
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Steve Dunham
IT Director, Emerald Downs

LOCATIONS

Nationwide Presence. Global Delivery.

We support organizations across the U.S. with regional teams, backed by a global delivery capability that ensures continuous coverage and scalability.


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IT Glossary

Make Sense of Your Technology

Don't let technical jargon become a barrier to business strategy.

Understand the IT, cybersecurity, and compliance terms behind your business decisions. The CompassMSP Glossary explains technical concepts in plain English so you can ask better questions, compare options, and plan with confidence.


FEATURED RESOURCES

Build a Clearer Picture of Your Security Needs

Stay sharp. Stay secure.

Explore practical guidance on threat detection, incident response, and evaluating MDR services to help your team make informed security decisions.
ACM Aerospace Alley - October 29, 2026

Compliance & Risk Events 2 min read

ACM Aerospace Alley - October 29, 2026

Join CompassMSP at the ACM Aerospace Alley Tradeshow to explore cybersecurity solutions for aerospace manufacturers and enhance compliance readiness.
CS5 EAST - October 22-23, 2026

Compliance & Risk Events 2 min read

CS5 EAST - October 22-23, 2026

Join CompassMSP at CS5 East 2026 to learn about CMMC compliance for defense contractors. Visit Booth #16 for insights on cybersecurity and contract readiness.
The HIPAA Security Rule Delay Gives Small Healthcare Teams More Time. Here Is How to Use It.

Compliance & Risk Healthcare 4 min read

The HIPAA Security Rule Delay Gives Small Healthcare Teams More Time. Here Is How to Use It.

This article highlights what the proposed HIPAA Security Rule update will cover and how to focus on "no-regret" moves in the meantime.
Continuous Threat Exposure Management for Small and Mid-Sized Businesses

Cybersecurity Professional Services 11 min read

Continuous Threat Exposure Management for Small and Mid-Sized Businesses

Discover how Continuous Threat Exposure Management (CTEM) empowers small and mid-sized businesses to identify and mitigate security vulnerabilities effectively.

FAQs

Frequently Asked Questions About CompassMSP

Get clear answers about managed IT, cybersecurity, and what to expect when you work with CompassMSP.

What does CompassMSP do?

 CompassMSP is a managed service provider that helps growing, mid-sized, and regulated organizations operate, protect, and improve their technology. Services include managed IT, cybersecurity and advisory, cloud and infrastructure, and compliance and risk management, alongside IT modernization, AI enablement, and business communications. Your engagement connects the services you choose through documented responsibilities and coordinated delivery. 

Do we have to buy every service?

 No. You can start with the services that address your immediate priorities, such as IT support, security monitoring, or compliance support. If your needs change, Compass reviews the additional scope, costs, and implementation requirements with you. Explore our technology solutions to see how the services work together. 

What size organizations do you support?

 Compass supports growing and mid-sized organizations, along with larger businesses that need specialized security, infrastructure, or compliance expertise. The right engagement depends on your environment, internal resources, and support needs. Fully managed IT provides ongoing operational ownership, while co-managed IT adds capacity and expertise alongside your internal team. 

How does CompassMSP help reduce cyber risk between security incidents?

CompassMSP connects cybersecurity, IT operations, and strategic guidance to address weaknesses during everyday business operations. That work includes maintaining visibility into systems and accounts, prioritizing security findings, coordinating fixes, and checking that corrective action worked.

This approach supports continuous threat exposure management (CTEM), an ongoing cycle for understanding and reducing the ways attackers could reach your business. NIST’s small-business cybersecurity guidance similarly encourages organizations to understand, assess, prioritize, and communicate cybersecurity risk as business needs evolve.

CompassMSP’s closed-loop model gives that work clear ownership across the people who identify risk, guide decisions, and manage the affected technology.

See what continuous threat exposure management means for a small or mid-sized business.

Where are your support and security teams located?

 Compass provides security monitoring through a U.S.-based security operations center. Managed IT service desk and engineering teams use a blended U.S. and Philippine delivery model to support coverage across time zones. Regional and on-site support depend on your location and engagement. Visit our locations directory to explore service areas and local contact information. 

Will you work with our existing technology?

Yes. Compass evaluates your existing platforms, configurations, and support requirements, including Microsoft 365, Azure, AWS, and on-premises systems. We identify what can remain, what needs attention, and where changes may improve reliability, security, or cost.

For cloud environments, we also clarify who manages each security responsibility. Microsoft’s shared responsibility guidance explains why responsibilities differ across cloud service models.

What is the difference between an MSP and an MSSP?

A managed service provider (MSP) supports IT operations, including users, devices, networks, and infrastructure. A managed security service provider (MSSP) focuses on cybersecurity services such as monitoring, threat detection, and response. Specific responsibilities depend on the agreement.

Compass connects IT operations and cybersecurity through defined ownership and escalation paths. When evaluating providers, CISA’s guidance for MSPs and their customers offers useful context on shared security responsibilities.

What is continuous threat exposure management?

Continuous threat exposure management (CTEM) is an ongoing approach to identifying security weaknesses, prioritizing them by business risk, validating their potential impact, and coordinating remediation. It extends beyond a one-time vulnerability assessment to address how exposures change over time.

Compass’s closed-loop delivery model connects security findings to IT actions, including patching, configuration changes, access controls, and technology planning. The activities included depend on your service scope.

How much do managed IT and cybersecurity services cost?

 Pricing depends on your users, systems, locations, coverage needs, and security requirements. Compass defines the service scope and recurring costs around your environment. Modernization and migration projects are scoped and priced separately. A discovery conversation helps establish your priorities and the information needed to prepare a relevant proposal. 

What happens during onboarding?

 Onboarding begins with discovery, documentation, access planning, and agreement on responsibilities. Compass then coordinates tooling, monitoring, escalation paths, and the transition of support. Your onboarding plan establishes coverage dates, milestones, and ownership based on your environment and service scope. In a co-managed IT engagement, your internal IT team helps shape the plan and coordinate the handover. 

How do we get started?

 Start with a conversation about your organization, current technology, and the challenges or changes driving your search. Compass uses that discussion to understand your priorities, assess fit, and agree on the appropriate next steps. Talk with a Compass expert about the support your business needs. 


Your next step

Let's Build Your Dream IT + Security Plan.

Tell us what's getting in the way and where your business is headed. We'll help you identify the right starting point, whether you need to strengthen your internal team, improve security, modernize infrastructure, or hand over daily IT operations.

Ready to secure your future? Here is what happens next:

  • Discovery
    We schedule a brief call to understand your pain points.

  • Assessment
    We review your current infrastructure and security posture.

  • Roadmap
    We present a right-sized plan to modernize and secure your business.
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