IT Support, Cybersecurity, & Cloud Solutions for NYC Businesses

Yes. Our New York team dispatches technicians across Manhattan, Brooklyn, Queens, the Bronx, Staten Island, and nearby suburbs (Jersey City, Hoboken, Long Island, Westchester). We’re familiar with Class-A building access rules, COIs, freight elevator scheduling, after-hours security, and vendor sign-ins. Remote resolution is fastest; when hands-on work is required, we roll a tech. Start with Managed IT.

We map applicability (including limited exemptions), run risk and gap assessments, standardize controls, and provide board-ready reporting. Apex Security/Core Defense cover identity protection, monitoring, and incident response; Managed IT ensures patching, backups, and change control are disciplined. We align to exam expectations without bloating cost. See Financial Services.

We harden identity, encrypt data at rest/in transit, standardize access reviews, and centralize incident procedures and evidence. Using Cybersecurity plus Managed IT, we reduce exposure from lost devices, misconfigurations, and shadow apps and create documentation clients/procurement teams expect.

Yes. We survey MDF/IDF closets, re-plan switching and AP placement, introduce segmented Wi-Fi, replace critical runs, and shift server-room functions to the cloud to cut heat and failure points. The result is reliable coverage and fewer tickets. See Cloud & Infrastructure.

We design ISP redundancy with diverse entry paths, SD-WAN or dual-WAN failover, and LTE/5G backup where fiber construction limits diversity. QoS on voice/video plus proactive monitoring keeps calls clear when the area is slammed. Details under Telecom & Unified Communications.

Standardize MFA everywhere, enroll all devices in management, adopt conditional access, and route logging to a monitored platform. Apex Security/Core Defense provides 24/7 detection and response; Managed IT maintains patching and configuration baselines so security stays consistent no matter where people work.

Yes. We handle COIs, union rules, and after-hours windows common in Midtown/Fidi towers. We also manage carriers for demarc extensions, cross-connects, and MMR coordination (e.g., 60 Hudson/32 AoA scenarios). Our project team drives timelines so your staff doesn’t babysit vendors. See Cloud & Infrastructure.

We secure endpoints and identities, implement encrypted tunneling, harden SaaS access, and isolate sensitive workflows. Where the facility provides shared networks, we layer controls at the device, identity, and application level. Guidance lives in Cybersecurity.

Yes. We regularly schedule late-night windows to meet freight elevator availability and minimize user disruption. Changes follow documented plans with rollback steps and stakeholder notifications handled by your vCIO. Covered under Managed IT.

Advanced filtering, impersonation and supplier-fraud controls, DMARC enforcement, and account-takeover detection paired with security awareness that reflects NYC-specific lures (real estate wire fraud, invoice redirection, event tickets). Monitoring and response are delivered via Apex Security/Core Defense. See Compliance Management.

We start with a discovery and assessment, stabilize priority risks (identity, backups, patching), then sequence projects around your building’s access windows. Most teams feel improvements quickly while we finalize the roadmap with your vCIO. Begin here: Contact CompassMSP.

Absolutely. Co-managed Managed IT gives your IT lead breathing room: advanced escalations, tooling, security depth, and PTO coverage. You keep control; we add the bench strength and 24/7 vigilance.