Meet The People Who Keep You On Course.

Michael Rapp

Chief Executive Officer

Michael leads the strategic charge at CompassMSP with a philosophy rooted in clarity, accountability, and people-first execution. He is responsible for the company’s overall direction, driving initiatives that align our operational capabilities with the complex needs of regulated industries. Michael believes that sustainable growth isn't just about revenue numbers; it happens when you perfectly align high-level strategy with a culture that empowers people to do their best work.

He brings more than two decades of executive leadership experience building, scaling, and integrating technology organizations. Prior to Compass, Michael was CEO of Praecipio Consulting, where he drove sixfold growth in revenue and EBITDA in under two years through disciplined execution and strategic acquisitions.

At Compass, Michael is the ultimate guarantor of our "Not a Robot" promise. He champions a leadership style that removes barriers for our engineers so they can serve clients without friction. Outside of the boardroom, Michael remains actively involved in mentoring the next generation of executive leaders.

Paul Breitenbach

Chief Information Officer

Paul is the architect behind our "Certainty by Design" approach. As a veteran technology and cybersecurity advisor, he is responsible for the technology vision, internal systems, and technical standards that underpin every client environment we manage. Paul works to ensure that our "security-first" mindset isn't just a slogan, but a verified technical reality in every server, cloud instance, and endpoint we touch.

With nearly 20 years of experience designing enterprise-grade IT solutions, Paul specializes in supporting organizations that cannot afford downtime. Before becoming our CIO, he served as CIO of WorldwideIT, a Compass company, where he led large-scale infrastructure, cloud, and security initiatives for highly regulated industries.

Paul is known for his ability to bridge the gap between technical engineering and business strategy. He believes that the best technology is invisible—it should support your people and processes without getting in the way.

Allison Flaten

Chief People Officer

Allison ensures that "Not a Robot" is more than just a brand value—it is the operating system of our company. She is responsible for human capital strategy, organizational development, and cultural alignment across our national footprint. Allison focuses on building an environment where technical experts are treated as people first, fostering a culture of transparency and trust.

She brings over 15 years of global HR leadership experience, specifically supporting high-growth, private equity-backed, and enterprise organizations. Prior to joining Compass, Allison served as Chief People Officer at Praecipio, where she built scalable HR operations and supported teams across North America.

Allison is deeply committed to professional growth and creating pathways for our team members to advance their careers. She understands that in the MSP world, our "product" is our people, and she is dedicated to ensuring CompassMSP attracts and retains top-tier talent.

Milind Shah

Chief Operating Officer

Milind is the engine behind our service delivery, focusing on making our operations as reliable as the technology we manage. He oversees operational scalability and performance across the organization, ensuring that our execution matches our strategic promises. Milind is a champion of data-driven decision-making, using metrics to identify opportunities to make our service faster, sharper, and more consistent.

His 15-year background bridges the gap between technical engineering and executive operations. Milind previously served as Chief Technology Officer at ITsavvy and as CTO for Xerox IT Solutions. In these roles, he mastered the art of building scalable multi-cloud environments and modernizing service delivery models.

At Compass, Milind focuses on "operational excellence with a human touch." He works to standardize our processes nationwide while empowering regional teams to maintain local autonomy. His hands-on technical foundation allows him to speak the language of our engineers, ensuring strategies are grounded in reality.

Roxi Ozolins

Chief Marketing Officer

Roxi is the voice of our brand, focused on keeping our message human and authentic in an industry often cluttered with technical jargon. She leads our brand strategy, positioning, and go-to-market execution, ensuring that CompassMSP is recognized not just for what we do, but for how we do it. Roxi believes that a strong brand is built by aligning message, experience, and value across every single customer touchpoint.

She brings extensive experience building and evolving brands for technology, consulting, and SaaS organizations operating at global scale. Prior to Compass, Roxi held senior marketing leadership roles at Praecipio, Accenture, and Scrum Alliance. Her work has supported Fortune 10 enterprises as well as high-growth consulting firms.

Roxi’s approach to marketing is grounded in clarity and differentiation. She champions our "people-first" narrative, ensuring that our clients understand we are partners in their success, not just vendors. By humanizing our technical expertise, she helps prospective clients see the real business value in secure, resilient IT.

Nate Romer

Chief Financial Officer

Nate provides the financial stability and clarity that enterprise leaders look for in a long-term partner. He oversees financial strategy, planning, and operational finance, working to ensure that CompassMSP remains a durable, healthy organization capable of supporting our clients for decades to come.

He brings deep experience across private equity-backed companies, Fortune 500 organizations, and high-growth consulting firms. Prior to Compass, Nate served as CFO at Praecipio Consulting and Approved Networks, where he drove EBITDA expansion and supported multiple M&A transactions. He has successfully led finance organizations through rapid organic growth and debt restructurings.

Nate’s leadership philosophy emphasizes transparency and "financial intelligence." He believes in using data to inform smarter, faster business decisions rather than just reporting on the past. By maintaining a strong balance sheet, Nate ensures that our clients never have to worry about the stability of their IT partner.

Tim Conti

VP of Channel Sales

Tim is our strategic connector, managing the partnerships that expand our technical reach and capabilities. He leads our go-to-market relationships across the technology ecosystem, ensuring that CompassMSP is always connected to the best-in-class solutions our clients need. Tim focuses on creating strong, reciprocal partnerships that expand client value.

With more than 30 years of experience in managed services, cloud communications, and channel development, Tim is a veteran of the IT industry. He has held senior leadership roles at major organizations including Ntiva, Avaya, 8x8, and CDW. His career is defined by building scalable partner programs that connect organizations to the right technology.

Tim’s philosophy is rooted in trust and long-term relationships. He believes that the best partnerships are built on transparency and shared success. By curating a network of trusted technology partners, Tim ensures that our clients have access to innovative solutions that are properly vetted and supported by the Compass team.

Fahad Qureshi

VP of M&A

Fahad leads our inorganic growth strategy, serving as the architect behind our targeted expansion into new regions and capabilities. He is responsible for identifying high-quality managed service providers that align with our "people-first" culture and technical standards. Fahad’s role is critical in ensuring that as Compass grows, we do so by adding strength and expertise, not just volume.

He brings a wealth of experience in deal sourcing, due diligence, and post-merger integration. Fahad works closely with Agellus Capital and our executive team to evaluate potential partners, ensuring they meet our strict criteria for operational maturity and client satisfaction.

Fahad believes that successful M&A is about more than financial spreadsheets; it is about preserving the legacy of the companies we acquire while empowering them with national resources. He is dedicated to ensuring seamless integrations that enhance service delivery for clients.

Michael Levin

SVP of Sales

Michael oversees our national sales organization, driving organic growth by connecting businesses with the strategic IT solutions they need to thrive. He leads a team of consultative experts who focus on solving business problems rather than selling widgets. Michael’s mission is to ensure that every prospective client interaction is educational, transparent, and focused on long-term value.

With a deep background in sales leadership and revenue strategy, Michael has a track record of building high-performing teams that prioritize client success. He specializes in aligning sales processes with service delivery realities, ensuring that the promises we make during the sales cycle are promises we can keep operationally.

Michael champions a "consultative-first" approach to sales. He believes that our job is to act as advisors first and salespeople second. By fostering a culture of curiosity and problem-solving within his team, Michael ensures that when a client chooses CompassMSP, they see a clear path to a simpler, safer, and stronger future.

Richard Emil

SVP of Operations

Rich Emil is a proven and inspiration leader in the IT Services industry for nearly 30 years. Having come up from sales and sales leadership, before taking full responsibility for building and operating highly productive and successful Service organizations, he is a well rounded executive. Having built service organizations for EnPointe Technologies and Connection, along with regional duties for strategic accounts with Northrop Grumman, Rich brings the know how, excitement and ability to lead others to reach their potential and beyond.