Technology powers growth, and it also introduces risk. For many leaders at small to mid-sized companies, cyber threats sit near the top of the worry list. Recent research shows nearly half of all cyber breaches affect businesses with fewer than 1,000 employees, which puts smaller organizations firmly in the crosshairs.
That’s why the MSP vs MSSP question matters. The terms sound similar, but the services are different. Choosing incorrectly can leave gaps or inflate costs.
This guide explains what each provider does, how they differ, and how to decide what your business needs right now.
What is an MSP?
An MSP (Managed Service Provider) functions like an outsourced IT department focused on keeping systems available and users productive.
Typical MSP responsibilities
- Managing servers, endpoints, and network equipment
- Providing employee help desk support
- Backing up data and testing restores
- Patching and updating systems and software
- Managing email and collaboration platforms
- Onboarding devices for new hires
- Maintaining baseline network security
MSPs commonly work on a fixed monthly subscription, ideal for businesses without full-time IT staff or those augmenting a small internal team.
What is an MSSP?
An MSSP (Managed Security Service Provider) specializes in cybersecurity. These teams monitor, detect, and respond to threats using dedicated analysts and advanced security tooling.
Typical MSSP responsibilities
- 24/7 security monitoring and alerting
- Threat detection, investigation, and response
- Security incident handling and post-incident reviews
- Compliance management and reporting
- Vulnerability assessments and remediation guidance
- Advanced firewall and network security management
- Identity and access management
- Security awareness training
Key Differences Between MSPs and MSSPs
Scope: MSPs are generalists focused on reliability and IT operations. MSSPs are security specialists focused on risk reduction and incident response.
Depth: MSPs include basic security as part of broader IT services. MSSPs bring deeper expertise, dedicated analysts, and specialized tools.
Operating model: Many MSPs partner with MSSPs to deliver full coverage. This pairing blends day-to-day IT with expert security.
Industries That Benefit Most From an MSSP
- Healthcare: Patient data protection and HIPAA compliance with rising attacks on medical records.
- Financial Services: Regulatory demands (SOX, PCI DSS, banking rules) and high-value data.
- Legal: Confidential client data and attorney-client privilege.
- Manufacturing: Connected systems and OT risks that can halt production.
- Government Contractors: Compliance with frameworks like NIST and CMMC.
- Retail & E-commerce: PCI DSS for payments and customer data protection.
- Education: Student records, research data, and financial information at scale.
How to Choose Between MSP and MSSP
- Budget: MSSPs cost more due to specialized tooling and expertise; the cost of a breach often exceeds annual protection.
- Risk Level: Data sensitivity and operational impact of downtime increase the need for MSSP coverage.
- Requirements: Industry compliance may necessitate specific controls and reporting. See which standards matter for your industry.
- Current IT Setup: Strong internal IT plus an MSSP is common. If you need both IT and security, choose an MSP that also offers MSSP services.
- Growth Plans: As you scale, risk and complexity rise. Plan for tomorrow, not just today.
The Hybrid Approach
Many businesses combine an MSP for IT operations with an MSSP for security. Modern providers like CompassMSP offer both under one umbrella to reduce handoffs and blind spots.
- Better Security: One provider sees the full environment, aligns updates, identity, and controls end-to-end.
- Cost Efficiency: Fewer overlapping tools, streamlined coordination, and bundled pricing.
When evaluating a hybrid provider, ask about certifications, tooling, and whether they operate their own SOC.
Making the Right Choice
Assess your current posture. Are basic protections in place? Have there been incidents? Are you meeting compliance obligations?
Smaller companies often start with a strong MSP that includes security, then layer MSSP services as risk increases. Mid-sized organizations frequently benefit from the hybrid model.
Cybersecurity is no longer optional. A single cyber attack can cost over $1.24M. Establish minimum security standards and choose the right level of protection for your risk profile.
Frequently Asked Questions
Can an MSP provide the same security services as an MSSP?
MSPs include baseline security. MSSPs add 24/7 monitoring, dedicated analysts, and advanced response. High-risk environments typically require MSSP coverage.
How much do MSP and MSSP services cost?
MSPs often range from $100 to $300 per user per month based on scope. MSSP services can range from a few thousand to tens of thousands per month, depending on devices, monitoring depth, and response SLAs.
Do I need both an MSP and an MSSP?
Many organizations benefit from a single provider offering both. It reduces gaps and improves coordination across IT and security.
How do I know if my current MSP provides adequate security?
Ask about 24/7 monitoring, incident response, certifications, and reporting. If any of these are missing, consider augmenting with MSSP services.
What should I look for in an MSSP?
Look for a SOC, relevant certifications (e.g., CISSP, CISM), clear response SLAs, experience with your industry’s compliance, and regular reporting.
Can I replace my MSP with an MSSP?
MSSPs typically do not handle general IT operations. Most companies retain an MSP and add MSSP coverage, or choose a provider that offers both.
Do small businesses really need an MSSP?
Smaller organizations are frequent targets. Start with strong MSP coverage and add MSSP services as risk and complexity grow.
