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WHITEPAPERS & REPORTS

Datto State Of The MSP Industry Report 2025 Benchmarks

Get strategic insights to align your technology spend with business growth.

The 2025 technology landscape requires more than reactive support; it demands a clear understanding of global benchmarks and a shift in how services are delivered to support real people. This report provides the quantitative data necessary for finance and operations leaders to transition from unpredictable IT expenses to a stable, value-driven model. By examining the stories and challenges of peer organizations, you can build a roadmap that ensures technology supports your teams instead of creating operational friction.

Global Trends In Managed Services For 2025

The 2025 report highlights a significant shift toward resiliency spend as organizations prioritize uptime and data integrity over experimental tools. Managed service providers are no longer viewed as outsourced helpdesks but as core strategic partners that provide vCIO-level guidance. This alignment ensures that every dollar spent on technology is mapped directly to a measurable business outcome, reducing technical debt and improving long-term scalability across the entire organization.

The Evolution Of Cybersecurity And Compliance

Cybersecurity has transitioned from a technical requirement to a critical business enabler. Data indicates that a majority of mid-sized businesses faced significant threats in the last year, leading to a surge in demand for 24/7 SOC monitoring and human-led threat detection. CISA For regulated industries, the report emphasizes that audit readiness is now a continuous requirement, making integrated compliance and risk management a top priority for the coming fiscal year.

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WEBINAR LIVE ON-DEMAND

Every Laptop is a Front Door: How to Secure Your Remote Teams

Your employees are your front line of defense, but can also be your weakest link. Distributed teams work from home, coffee shops, and anywhere with WiFi. Each one of them creates a potential entry point for cybercriminals. Remote work gives small businesses real advantages, allowing you to hire talent from anywhere, bring in part-time or contract talent when you need to reduce office costs, and keep employees who value flexibility. But most small and mid-sized businesses weren't built for this security challenge. Home networks use weak routers. Employees install apps that IT never approved. VPNs struggle under the load. And nobody knows what's happening outside the office network anymore.

Featured Resources

Stay sharp. Stay secure.

Explore expert insights, practical tips, and real-world advice from our blog curated to help you make smarter tech decisions.

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New Jersey Precision Technologies Advances DoD Readiness Through IT Services for Contract Manufacturing

CompassMSP implemented strict cybersecurity controls required for aerospace and defense contracts and acted as an extension of the New Jersey Precision Technologies (NJPT) IT team.

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Why One IT Guy Can’t Do It All Anymore

Relying on a single-person IT department creates a dangerous single point of failure and limits growth, prompting modern mid-market businesses to shift toward managed IT services for the specialized expertise, 24/7 security, and scalable infrastructure necessary to protect margins and ensure continuity.

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How To Choose The Right Managed IT Services Provider

Discover how to choose the right managed service provider to enhance security, reduce costs, and support your business growth with proactive IT solutions and strategic guidance.