Customer
Industry
CompassMSP Services:
Challenges
Infrastructure Strain: Legacy IT systems Disrupted operations and resulted in missed deadlines.
Unresponsive IT Partner: When urgent IT issues popped up, their previous provider never called back.
Looming Compliance Deadline for CMMC: Burke was at risk of losing eligibility for DoD contracts if they didn't implement CMMC requirements
Results
Zero Production Downtime
CMMC Audit-Ready Compliance: Ensuring it remains eligible for critical DoD contracts.
100% Security Confidence: peace of mind knowing CompassMSP actively monitors the forefront of the threat landscape.
Ongoing Support: The high-precision manufacturer no longer had to manage critical IT, security, and compliance concerns alone.
Business Alignment: Teams stay ahead of issues, make smarter investments, and keep production moving while supporting long-term growth.
"I would recommend CompassMSP to any company. You don't need to shop around. They are the best of the best. The overall professionalism and responsiveness of the CompassMSP team made us feel important."
Key Challenges: Outdated IT Puts Compliance and Uptime on the Line
Before partnering with CompassMSP, Burke Aerospace was stuck with an unresponsive IT provider. When urgent IT issues popped up, nobody called back. This silence was more than just frustrating; it forced production lines to stop completely, a major liability in the manufacturing industry.
Missed Deadlines and an IT Provider That Leaves You on Seen
To make matters worse, Burke Aeropspace’s aging infrastructure disrupted operations, triggering a domino effect of missed deadlines, inconsistent production, and unmet customer commitments. Besides being unresponsive, their IT provider lacked the expertise to guide them through an infrastructure upgrade. They needed IT support for manufacturers, guiding them through what investments to make, what to prioritize, and how to build a technology foundation that would support compliance and growth.
Under Pressure of CMMC and Industry 4.0 Mandates
At the same time, the organization’s top customers started rolling out strict new vendor requirements. The company urgently needed guidance on CMMC readiness and adapting to Industry 4.0 model-based definitions.
When Manufacturing Cybersecurity Falls Short
Cybersecurity added even more urgency. Like many small and mid-sized manufacturers, Burke knew cyber threats cause significant financial damage, potentially even taking the business down completely. The company needed a manufacturing IT partner that could help reduce risk while aligning IT investments with plant operations.
Solution: A Strategic IT Partner That Moves as Fast as Production
Burke Aerospace needed more than a break-fix IT vendor. They needed a strategic partner to guide them through the heavy demands of defense-level cybersecurity and IT modernization for manufacturers.
A Roadmap for CMMC and Industry 4.0 Readiness
Right out of the gate, the CompassMSP team jumped in to provide Industry 4.0 and CMMC compliance support for aerospace manufacturers, translating complex requirements into a structured, audit-ready program. The CompassMSP team helped Burke assess its environment, identify the right upfront investments, and create a clear roadmap with next steps and realistic timelines.
That plan gave the company something concrete it could share with customers. As new requirements around CMMC and Industry 4.0 began to take shape, Burke was able to communicate progress, expectations, and target dates with their key customers.
Proactive Cybersecurity for Manufacturers
Beyond infrastructure guidance, CompassMSP brought a more proactive approach to cybersecurity. A Dedicated vCISO Aligned technology investments with plant operations to ensure systems stay secure, connected, and compliant from the front office to the shop floor.
Support That Feels In-House
Just as important, CompassMSP established weekly virtual meetings and consistent communication with the Burke Aerospace team. This ongoing collaboration made CompassMSP feel like an extension of the internal team rather than an IT provider.
"We have weekly meetings with CompassMSP, and it's as if they're in our facility even though they're virtually with us. I feel as if they're a partner with our company"
Outcome: IT Investments That Keep Production Running
Within the first week, Burke Aerospace felt a shift. The transition to the new infrastructure went smoothly and delivered immediate improvements, including:
- Zero Production Downtime: The entire IT transition happened without a single disruption to the manufacturing floor.
- Audit-Ready Compliance: Burke Aerospace achieved full alignment with CMMC requirements and Industry 4.0 standards, ensuring it remains eligible for critical Department of Defense contracts.
- 100% Security Confidence: Burke Aerospace operates with greater peace of mind knowing CompassMSP actively monitors the forefront of the threat landscape, lowering the risk of downtime, fines, and reputational damage.
- Ongoing Support: The high-precision manufacturer no longer had to manage critical IT, security, and compliance concerns alone.
- Business Alignment: By establishing a partnership with a trusted expert, teams can stay ahead of issues, make smarter investments, and keep production moving while supporting long-term growth.
It's Time for a Security-First IT Partner
Most organizations already have security tools. What they lack is a dependable partner who validates alerts, filters false positives, and tells IT exactly what to do next. Core Defense fills that gap by combining continuous monitoring with real analysts who take ownership of every investigation.
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