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Modern Business Communication Starts Here

Say goodbye to clunky legacy systems and scattered service providers. At CompassMSP, we deliver Unified Communications as a Service (UCaaS) and VoIP phone services designed for today’s mobile, remote, and hybrid workforces. Our cloud-native telecom solutions simplify communication, cut costs, and boost performance, all backed by 24/7 expert support. 
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Is Your Telecom Just Making Noise?

Outdated systems, confusing bills, and disconnected platforms create more noise than value, slowing down your team, frustrating your customers, and draining your budget. At CompassMSP, we cut through the noise with modern, unified telecom solutions that simplify communication, reduce overhead, and keep your business moving forward.

Unpredictable Costs

We eliminate hidden fees and unclear usage with straightforward billing and full visibility. 

Too Many Vendors

We consolidate voice, video, messaging, and support into one platform. 

Aging Infrastructure

Transition to cloud-native systems with full support for Microsoft 365, Teams, and Salesforce. 

Security Gaps

Maintain compliance with encrypted, secure communication channels. 

Limited Visibility

Access analytics, call reporting, and sentiment tracking for better decision-making. 

Poor Integration

We connect your UCaaS with third-party tools like CRMs and automation platforms.

Everything You Need, Fully Managed by Experts

From hosted VoIP to intelligent contact centers, our fully managed telecom services give you flexibility, reliability, and expert support, 24/7/365.

Hosted VoIP

Reliable, cloud-based phone systems managed end-to-end without the hardware hassle.

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Contact Center Solutions

Intelligent CX tools, real-time analytics, and AI-driven coaching for service teams.

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Telecom Consulting

Carrier-agnostic guidance to optimize costs, consolidate vendors, and future-proof your systems.

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SIP Trunking & Connectivity

Scale with confidence and maintain voice quality with enterprise-grade infrastructure.

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Unified Communications Features

eFax, Call Recording, Call Accounting, Texting, Voicemail, and more.

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Platform Integrations

Seamless integration with Microsoft Teams, Salesforce, and other core business tools.

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Why Clients Choose Us

We make it easy to get the right solution, the right support, and the right results no matter where you work.

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24/7/365 Telecom Support

Get expert help whenever you need it from setup to troubleshooting. 

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Global Reach, Local Support

Nationwide support backed by 8x8’s global telecom network.

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Scalable UCaaS

Grow with confidence using flexible solutions tailored to your business. 

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White-Glove Deployment

Full implementation and training services ensure a smooth transition. 

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COMPASS ♥ 8x8

Built for Modern Business Communication

We’ve partnered with 8x8 to deliver a seamless, all-in-one communications platform (voice, video, chat, and contact center) designed to keep your teams connected and your customers engaged. With built-in AI tools like sentiment analysis and live call insights, your support teams improve every conversation. It integrates effortlessly with Microsoft Teams, Salesforce, and the tools you use every day. Secure, scalable, and proven. Let’s build your future-ready communications platform.
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Proof in Performance

We could just say we’re good, but we’d rather show you. These numbers don’t lie (and neither do our uptime stats).

99.999%

Uptime
Enterprise-grade infrastructure with built-in redundancy.

20+

Years of Experience
Proven track record across industries and regions.

+7.7K

Telecom Seats
From global startups to multi-location operations.
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Cloud Contact Center Solutions with Built-In AI for Smarter Support

We design, deploy, and support cloud-based contact center solutions that scale with your business. From AI-driven routing to real-time coaching and analytics, we help you deliver faster, smarter support. Start with a platform that puts customer experience first.
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FAQs

What Clients Ask Before They Modernize

Before switching telecom providers or upgrading their communication tools, most decision-makers want clarity on cost, compatibility, and impact. Here’s what they typically want to know:

What unified communications solution is right for my business?

It depends on your size, workflows, and goals. We tailor UCaaS platforms based on your team structure, customer engagement needs, and preferred tools. 

Is your UCaaS/CCaaS PCI-DSS 3.2.1 compliant?

Yes. Our 8x8 platform meets PCI-DSS 3.2.1 standards to ensure secure handling of cardholder data and reduce credit card fraud risk. It’s also CSA Cyber Trust compliant for broader cybersecurity assurance. 

What can a hosted VoIP system do that a landline phone cannot?

Hosted VoIP gives you mobility, scalability, and advanced features like VM transcription, Texting, CRM integrations, remote access and a phone number anywhere to support your business. 

What is SIP Trunking and how does it support modern communications?

SIP (Session Initiation Protocol) is the backbone of internet-based voice and video calls. It enables scalable, secure, and high-quality communications over your data network. 

Can you integrate with Microsoft Teams or Salesforce?

Yes. We offer native and custom integrations for Microsoft Teams, Salesforce, and other platforms so your communications live where your work happens. 

How do I choose the right VoIP or contact center platform?

We help you compare feature sets, scalability, compliance requirements, and total cost of ownership, so you choose a solution that fits now and scales later. 

Is your UCaaS HIPAA-compliant?

Yes. We offer secure, compliant telecom solutions for healthcare and other regulated industries. 

Recommended Resources

Stay sharp. Stay secure. Explore expert insights, practical tips, and real-world advice from our blog curated to help you make smarter tech decisions.

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Jax Chamber Tech Coast Conference - Aug 28, 2025

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What Compliance Standards Matter Most for Your Industry?

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Start Modernizing Your Telecom Today 

It’s time to simplify your communications, reduce costs, and unlock better customer experiences with CompassMSP’s modern telecom solutions. 

Our Locations

We support businesses across the U.S. through strategically placed offices and virtual service hubs. From coast to coast, CompassMSP delivers hands-on local expertise with the power of a nationally integrated technology team.

Northeast Northeast South Florida South Florida South Florida Alaska Mid-Atlantic Mid-Atlantic Mid-Atlantic Mid-Atlantic Midwest Midwest South Florida South Florida South Florida South Florida South Florida South Florida North Florida North Florida North Florida

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Recognition and Achievements

Global Partner Awards 2025 - Badges - Seals and eSigs - SEAL - Managed Security Partner of the Year (1)

CompassMSP Named Sonicwall's 2025 Managed Security Partner of the Year

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CompassMSP Ranked in CRN's Managed Service Provider 500

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CompassMSP Listed in the Channel Partners MSP 501 Rankings

Bizrate

CompassMSP Named to Business Rate's 2024 Best of Computer Support and Services List

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CompassMSP Named as Barracuda's MSP of the Year in 2024

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CompassMSP Ranked in CRN's Tech Elite 250

Inc Regionals NE 2025

Inc. Names CompassMSP to 2025 List of the Fastest-Growing Private Companies in the Northeast

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CompassMSP Named to CRN's Solution Provider 500 List

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CompassMSP Named to the 2025 Channel Company MES Midmarket 100 List

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