Improve Technical
Support and Reduce and
Control IT Costs

At CompassMSP, we specialize in providing top-notch Managed IT services and IT support solutions to small and mid-sized businesses. As a leading IT managed services provider, we offer a wide range of cutting-edge solutions to ensure your business stays ahead in today's fast-paced digital landscape.


  • Benefit from increased operational efficiencies
  • Reduce and control your IT support costs
  • Gain access to enterprise-level IT support
  • Experience minimized downtime
  • Focus on growing your business, not managing your IT
  • Receive peace of mind with 24/7 network monitoring

Pain Points Solved

  • Reduce Technology Support Costs
    Reduce, control and budget for technology support with our flat-fee Managed IT Services.
  • Eliminate Technical Challenges
    Solve technical bottlenecks hampering productivity once and for all.
  • Shift the Burden of Vendor Management
    Allow us to manage your infrastructure Vendors, freeing you and your staff’s time.
  • Focus on Technology Strategy, Not Support
    Become more technology strategic, now that we’ve taken a proactive approach to technology.

“Excellent customer service and turnaround time.”
– Aurelio M .

40 percent

Managed services can cut IT costs by as much as 40%

– BizTech

How it Works

We deliver continuous monitoring, alerting, and escalation of any events that could cause a business interruption or degradation of technology performance. Furthermore, we’ll perform scheduled patching and updating of devices, systems, and software applications to increase security and operability.

We also provide unlimited remote helpdesk and onsite technical support to your staff to reap the highest level of operation from their systems. And we manage your other infrastructure vendors to boot – a service request to us for any technology that is maintained by another vendor is all it takes.

Finally, we conduct regular strategic business technology reviews to maintain an effective technology roadmap that supports your future business growth.


24/7 Network
Monitoring, Patching

Helpdesk and Onsite

Unlimited Remote
Helpdesk and Onsite
Technical Support

Vendor Management


Business Technology

Regular Strategic
Business Technology

Implementation Timeline

To deliver our flat-fee Managed IT Services, we prepare and provision your environment for round the clock monitoring, updating and security patching of your devices, systems, applications and services. During that time, we also upgrade any devices or systems that fail to meet our minimum operational standards for business continuity.

Once your environment is prepared and provisioned and we’ve set you up in our remote monitoring and alerting and helpdesk systems, we train your team on how to request support, and make sure our technical specialists are familiar with your environment, staff and assets, along with your service level agreement for response time. Finally, we’ll both select a Go-Live date to begin your new, comprehensive Managed IT Services engagement.

Provisioning your environment to receive services and our systems to support service delivery

1. Depending upon the size of your organization, this could vary from a few days to a few weeks

Training your staff on how to request support and our technical specialists on your environment, staff, and SLA

2. Typically, training all designated resources takes no more than a few days

Establishing a go-live date that signals the time when our service delivery response time is governed by your SLA

3. A go-live date can be established as quickly as the day after all resources are trained

Regular strategic business technology review

4. Strategic Technology Business Reviews will be scheduled according to your business growth needs, and are typically held once per quarter