Our 24/7 helpdesk answers calls in under a minute on average, and most issues are resolved the same day.

No. We’re built for small-to-midsized businesses (typically 20–500 users). We scale with you, without forcing enterprise complexity or cost.

We have dedicated expertise in healthcare, financial services, legal, insurance, construction, transportation, and manufacturing, but we support clients across many industries.

Yes. If you already have an IT team, we can supplement them with cybersecurity, compliance, and advanced escalation support.

Log into the Compass Client Portal anytime for tickets, billing, and account management. If you need help accessing it, call our support line.

No problem. Our monitoring runs 24/7, and you’ll always be able to reach a live engineer for critical issues outside of business hours.

Yes. From HIPAA to NYDFS to CMMC, our compliance experts and vCISOs make sure your IT environment meets regulatory requirements.

Our sales team helps with new solutions, consultations, and expansions. The support desk is for day-to-day technical issues. We keep them separate so you always get the right help quickly.

Both. Most issues are resolved remotely, but if you need us onsite, our engineers are available in every region we serve.