Technology powers growth, and it also introduces risk. For many leaders at small to mid-sized companies, cyber threats sit near the top of the worry list. Recent research shows nearly half of all cyber breaches affect businesses with fewer than 1,000 employees, which puts smaller organizations firmly in the crosshairs.
That’s why the MSP vs MSSP question matters. The terms sound similar, but the services are different. Choosing incorrectly can leave gaps or inflate costs.
This guide explains what each provider does, how they differ, and how to decide what your business needs right now.
An MSP (Managed Service Provider) functions like an outsourced IT department focused on keeping systems available and users productive.
MSPs commonly work on a fixed monthly subscription, ideal for businesses without full-time IT staff or those augmenting a small internal team.
An MSSP (Managed Security Service Provider) specializes in cybersecurity. These teams monitor, detect, and respond to threats using dedicated analysts and advanced security tooling.
Scope: MSPs are generalists focused on reliability and IT operations. MSSPs are security specialists focused on risk reduction and incident response.
Depth: MSPs include basic security as part of broader IT services. MSSPs bring deeper expertise, dedicated analysts, and specialized tools.
Operating model: Many MSPs partner with MSSPs to deliver full coverage. This pairing blends day-to-day IT with expert security.
Many businesses combine an MSP for IT operations with an MSSP for security. Modern providers like CompassMSP offer both under one umbrella to reduce handoffs and blind spots.
When evaluating a hybrid provider, ask about certifications, tooling, and whether they operate their own SOC.
Assess your current posture. Are basic protections in place? Have there been incidents? Are you meeting compliance obligations?
Smaller companies often start with a strong MSP that includes security, then layer MSSP services as risk increases. Mid-sized organizations frequently benefit from the hybrid model.
Cybersecurity is no longer optional. A single cyber attack can cost over $1.24M. Establish minimum security standards and choose the right level of protection for your risk profile.
MSPs include baseline security. MSSPs add 24/7 monitoring, dedicated analysts, and advanced response. High-risk environments typically require MSSP coverage.
MSPs often range from $100 to $300 per user per month based on scope. MSSP services can range from a few thousand to tens of thousands per month, depending on devices, monitoring depth, and response SLAs.
Many organizations benefit from a single provider offering both. It reduces gaps and improves coordination across IT and security.
Ask about 24/7 monitoring, incident response, certifications, and reporting. If any of these are missing, consider augmenting with MSSP services.
Look for a SOC, relevant certifications (e.g., CISSP, CISM), clear response SLAs, experience with your industry’s compliance, and regular reporting.
MSSPs typically do not handle general IT operations. Most companies retain an MSP and add MSSP coverage, or choose a provider that offers both.
Smaller organizations are frequent targets. Start with strong MSP coverage and add MSSP services as risk and complexity grow.