The Best Way to Resume In-Office Operations

Are you considering resuming in-office operations soon? Navigating the steps to take is confusing when none of us have dealt with a situation quite like this before. It’s critical to make an informed decision and take the proper steps to protect your team while maintaining business continuity.

Review Your Technology Needs

The lockdowns of COVID-19 forced many companies into an uncomfortable situation. Continuing business as employees worked from home meant adopting new ways to work and collaborate. These quickly applied technologies inadvertently led to a number of security vulnerabilities.

While reverting to the “old way” is an option, it’s not one that we would suggest. Here are a few questions to ask when resuming in-office operations.

  1. Which software and technology solutions will you continue to use, and which temporary solutions will be phased out?
  2. Should employees keep any equipment at home in case working from home is necessary again?
  1. Is a migration to more cloud systems to reduce a dependency on your office the right step for your organization?
  2. Are you budgeting for more mobile equipment like laptops in 2021?
  3. When’s the last time employees had cybersecurity awareness training?

As employees return to work, be sure to back up the data from their devices and test the backups to ensure they are in working order.

Update SOPs for Health and Safety

Management must do what they can to protect their employees’ health and wellbeing. In addition to following the CDC recommendations and any local or state regulations, considerations must be made for business processes.

Review your company’s Standard Operating Procedures (SOPs) and make any updates as needed for health and safety. Here are three points to consider:

  1. What precautions should employees take (face coverings, washing hands, etc.)?
  2. What is the process for incident reporting for employees and those within their home infected by COVID-19 or related symptoms?
  3. What surfaces require daily cleaning (door handles, light switches, keyboards, telephones, copiers, etc.)?

Address Potential Risks for COVID-19 Transmission

Keeping the social distancing rules in mind, you may need to adjust seats and workstations. You might also consider running daily office operations with a reduced staff, allowing some to continue working from home. Another option is to schedule rotational shifts to make extra space for social distancing in the office. When a six-foot buffer isn’t possible, installing shields may help.

Here are a few other things you can do to protect your staff:

  1. Improve air quality with more ventilation or by incorporating air filtration systems.
  2. Install visual cues and reminders around the office and on the ground for everyone to stay six feet apart.
  3. Conduct health screenings before anyone enters the building.

Whatever precautions you put into place, be sure to clearly communicate them with your staff and any contracted companies.

Continue to review employee health, business productivity, and staffing requirements to determine if a work-from-home structure is a better option or providing the same outcomes when employees are in the office.

No one can foresee the future, but you can plan for the unexpected. Contact us to create a technology roadmap for your business.